Meet the new Responder MAX CMS: a website platform built for public safety

If your website is one tool, your hall rentals are another, and your recruiting lives in a spreadsheet, this one’s for you.

Meet the new Responder MAX CMS, a website platform built for fire departments, EMS and rescue squads, law enforcement agencies and fire districts. It runs your public website and the work behind it, from news and events to recruiting, resident requests, rentals, the store and fundraising. Now live.

We’re firefighter owned and operated, so we built it around how public safety agencies actually publish and serve. We set up your site and move you over, so your team starts with a site that is ready.

Why we built it

A public safety website often ends up as a patchwork. The site is one tool, giving happens on another, hall requests come in by phone and applicants land in an inbox. Every handoff is a chance for a resident, a donor or a recruit to give up.

The Responder MAX CMS puts it on one platform. Your staff work from one staff workspace on a desk or a phone, and every order, booking, request or applicant keeps one running conversation in the inbox. Nobody has to chase the thread.

What’s inside: the core features

• Content built for the firehouse. Stations, apparatus, people, memorials and news, each with the fields a department needs. See department content types
• MAX Content Studio. Draft, edit and publish with AI, on a desktop or a phone. You review, you publish. See MAX Content Studio
• Events and calendar. Event pages, recurring schedules and a calendar feed that updates when you change something. See events and calendar
• Search and AI discoverability. Sitemaps, structured data and SEO fields so search engines and AI answer tools can state your facts correctly. See search and AI discoverability
• Accessibility. Public pages built to WCAG 2.2 AA, with a daily accessibility scan. See accessibility
• Alerts and emergency takeover. A banner for everyday notices and a full-screen takeover for a live emergency, scheduled and limited to the people you choose. See alerts and emergency takeover
• Resident requests. Residents pick what they need and send it in four simple steps, and your staff handle each case from a shared inbox. See resident requests
• Hall and space rentals. Photos, pricing and a real availability calendar, with requests approved in one place. See hall and space rentals
• Fundraising and the store. Donations, raffles, 50/50 drawings and Queen of Hearts, plus a store with stock counts and a staff orders manager. Check your state’s rules for games of chance. See fundraising and the online store
• Recruiting. A public job board, an online application, a hiring pipeline, interview scheduling and a private applicant portal. See recruiting
• Security and data protection. Invite-only staff accounts, a separate permission for personal data and an activity log. See security and data protection
• We move you over. We migrate your current site, then make it yours, fully customized to your brand, your image and your community. See moving to us, branded your way

And there’s more built in: a form builder with starter forms, class listings and registrations, a resident portal, galleries and a video library, payments to your own accounts, many departments and roles on one platform, and AI-assisted drafting. See everything the platform does

See it on your department

We’d love to show you around. Tell us a little about your agency and we’ll walk you through how the platform would run for you: your website, recruiting, community services and fundraising. No pressure, no obligation.

Prefer to look around first? Visit the Responder MAX CMS overview, or start with how we move you over.