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LEGAL

Accessibility Statement

Responder MAX is committed to making respondermax.com usable by everyone, including people who use assistive technology such as screen readers, screen magnification, voice control, or keyboard-only navigation. Accessibility is something we build for continuously, not a box we check once.

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1. Our commitment

We design, build, and maintain respondermax.com with accessibility as an ongoing priority, not an afterthought. That means considering accessibility during design and content authoring, not only fixing issues after they reach the live site.

2. Conformance target

Our target is WCAG 2.1/2.2 AA-ready, the Web Content Accessibility Guidelines, the standard most commonly referenced by Section 508 of the U.S. Rehabilitation Act and by ADA regulations. We are not claiming this site is certified or fully compliant: conformance is a continuous, evolving effort as we add and update content and features, and no website can guarantee perfect conformance at every moment in time.

3. Shared responsibility

Some content on this site, embedded videos, scheduling widgets, maps, and other third-party tools, is provided and controlled by outside vendors. We choose these vendors carefully, but we don't control their code, and we can't guarantee that every third-party embed meets the same standard we hold our own pages to. Where we're aware of a gap, we look for a more accessible alternative or a workaround.

4. What this site does

Accessibility is built into how we author and ship content on this site, not treated as a separate one-time review. In practice, that includes:

  • Guardrails in our content-management system that catch common accessibility mistakes (such as missing alt text or malformed heading structure) before a page can be published.
  • Regular automated accessibility scanning of the live site, so regressions are caught and flagged rather than going unnoticed.
  • Ongoing attention to keyboard navigation, visible focus indicators, color contrast, and semantic markup as part of normal development, not a one-off audit.

We keep this description general on purpose so it stays accurate as our tools and processes evolve. The commitment behind it doesn't change.

5. Known limitations

We are not aware of every accessibility barrier on this site, and we don't claim there are none. Some known, general limitations:

  • Some embedded third-party content may not fully meet these standards (see Shared responsibility above).
  • Older content, PDFs, or legacy pages migrated from a previous site may not yet reflect our current accessibility practices.
  • Assistive technology and browser combinations vary widely, and we can't test every possible combination.

We prioritize and address issues as we become aware of them.

6. How to report an accessibility barrier

If you encounter an accessibility barrier anywhere on this site, please contact us and let us know the page or feature involved and, if possible, the browser or assistive technology you were using. We take this feedback seriously, will work to address it, and review this statement at least annually.

7. Our platforms

We bring the same approach to the platforms we build for public safety agencies.

  • Websites and the CMS. For the websites we build, we focus on WCAG-aware design and development, careful testing, accessible publishing workflows and documented ongoing improvement. The editing experience includes the safeguards described above, and the CMS admin is scanned with automated accessibility tooling on a recurring schedule.
  • The MAX Recruitment Suite. Our recruitment pages are built to WCAG 2.2 AA.

Once a site launches, keeping it accessible is a shared responsibility. Responder MAX pairs an accessible foundation with guardrails, checks and guidance that help everyday editors publish responsibly without needing to become accessibility specialists, and the content, documents and images added later need to stay accessible too.

No responsible provider can guarantee that software alone makes every page, document and third-party service permanently compliant. We provide a strong technical foundation, practical publishing controls, ongoing checks and a clear process for issues that need expert review.

On an older WordPress website? Current Responder MAX clients can talk with us about transitioning older WordPress websites.

Learn more about our Accessible Websites: ADA / WCAG service. For how we protect the information these platforms hold, see our Security & Trust statement.

8. This website

respondermax.com is built to be accessible too. We hold our own site to the same WCAG 2.2 AA target we build to for others; for us it is an expected baseline.

If you run into a barrier on this site or on any of our platforms, tell us and we will work to fix it.

Last updated: October 18, 2026.

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