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Meet the Responder MAX Team

Built by public safety professionals. Powered by experience.

Experienced, passionate, and deeply rooted in public safety — get to know the professionals behind our websites, marketing, recruitment, and association services.

A woman with blonde hair and a blue sleeveless top smiles at the camera, standing outdoors near water during sunset, embodying the positive impact of public safety marketing in her community.

Shannon Gilliland

President & Chief Operating Officer
A man with short dark hair and a trimmed beard, wearing a black polo shirt, sits in front of a red curtain, looking at the camera with a neutral expression.

Christopher Hebert

Vice President, Web Services

Nicole Newville

Vice President, Marketing & Association Services
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Kristina Greene

Director of Recruitment Marketing Services

Walter Campbell

Recruitment & Retention Strategist

Yani Villanueva

Marketing Project Manager
A young woman with long, straight blonde hair smiles gently at the camera. She is wearing a beige blazer and standing in front of a softly blurred background with warm tones.

Olivia Jarvis

Marketing Project Manager

Katie Lewis

Sales & Account Manager

Erin Crawley

Marketing Project Manager

Matt Warner

Senior Webmaster

Christina Lee

Webmaster

Robert Lane

Web Developer
A woman with shoulder-length brown hair smiles while standing in front of a red curtain, wearing a black polo shirt with the "First Arriving" logo on it.

Kailee Kelter

Senior Video Producer