Guides for public safety agencies.
Plain-language advice and checklists for fire, EMS and law enforcement agencies choosing and running software, websites, recruiting and membership.
MARKETING
Marketing guides
1 guide.
FREE WEBINARS
Recruitment Reality Check
Free webinars on today’s recruitment challenges and what to do about them.
Join the Reality Check series
FREE TOOLS
Tools for your department.
6 free tools, each on its own page.
- Tool
Software Demo Question Builder
Walk into any vendor demo with the right questions, tailored to your agency, your problem, and what actually matters after the sale.
- Tool
Technology Continuity Risk Check
Find the preventable technology risks (single points of failure, unclear ownership, missing backups) before they become an emergency.
- Tool
Technology Connection Mapper
Map where your systems don’t talk to each other, where staff waste time on duplicate entry, and where connecting (not replacing) would help most.
- Tool
Technology Access Resilience Check
Find the single-administrator, shared-account, recovery and access-review risks across your systems, without entering a single password, name or credential.
- Tool
Website Content Generator
Draft clear, ready-to-publish website copy for any part of your department’s site: refresh what you have, or hand a new-site builder strong content to work from.
- Tool
Website Content Readiness Check
Review your public website copy for missing, outdated, unclear or incomplete department-controlled information: the words you control, not the design or platform.
From the blog
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TALK TO US
Questions about any of this?
Tell us a little about your department and we will talk it through, whether or not we end up working together.
RELATED
Where these guides connect
The platform overview, the security and accessibility statements, and the products behind the advice.
The new Responder MAX CMS
Everything the platform does, in one place.Learn More Details
Security & Trust
How we protect agency, member and applicant data.Learn More DetailsAccessibility Statement
Built to WCAG 2.2 AA.Learn More Details
Recruiting
Listings, applications, pipeline and applicant portal.Learn More Details
MAX Members
Membership management for volunteer fire and EMS.Learn More DetailsMAX Recruitment Suite
Attract, capture, interact and measure.Learn More Details
WHERE WE STAND
Security and accessibility.
Want help applying any of this?
We are happy to talk it through, whether or not we end up working together.
Contact us