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Technology Continuity Risk Check

Most agencies do not lose technology to a dramatic attack. They lose it to a departed volunteer who was the only admin, a domain renewal nobody remembered, or a backup nobody ever tested. This check walks through ownership, access, documentation, backups, vendor dependency, security monitoring, vendor continuity and succession planning, then flags what needs attention first.

Ownership and administrative access

Does only one person have administrative access to your most critical systems?

Website, domain registrar, email, RMS/CAD, financial software, social media.

Is your domain name registered under a personal email account rather than an agency account?
Is there an up-to-date list of who has administrative access to each system?

Credentials and authentication

Is multi-factor authentication enabled on critical accounts (email, domain registrar, financial)?
Are shared logins used instead of individual accounts for critical systems?
Are agency credentials stored in a shared, access-controlled password manager?

Documentation

Is there a written inventory of the systems, vendors and logins the agency depends on?
Where is that documentation kept?
Has that documentation been reviewed or updated in the last 12 months?

Backups and recovery

Are critical systems and data backed up on a regular schedule?
Has a backup actually been restored/tested in the last 12 months?
Is at least one backup copy stored somewhere other than the primary system/location?

Data portability and vendor dependency

Does more than one person know how to export the agency’s critical data from its main systems?
Can that data be exported in a usable, non-proprietary format?

Security ownership and monitoring

Is a specific person or role responsible for security updates and monitoring?
How current are security patches/updates on agency-managed systems?

Vendor/contact continuity

Is there a documented support/escalation contact for each critical vendor?

Succession and departure planning

Could a departing or terminated administrator disable or delete agency systems on their way out?
Is there a written plan for transferring administrative access when an officer or admin leaves?

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