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Insights from the front lines.

Recruitment, marketing, and communications guidance for fire, EMS, law enforcement, and public safety associations. Plus what’s new at Responder MAX.

Recruitment & RetentionJanuary 18, 2021

10 Tips to Drive Volunteer Firefighter & EMS Recruitment in 2021

Recruiting new volunteers isn't easy, but it's not impossible. There are two big challenges we've found most departments face with recruitment — marketing to find the best possible candidates and tracking them through the process.

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Company NewsAugust 18, 2020

Responder MAX To Lead Administrative Services For Fire And Emergency Manufacturers And Services Association (FEMSA)

Responder MAX, a leader in providing technology and marketing services for the public safety and local government sector, today announced that it will serve as the administrative services provider for the Fire and Emergency Manufacturers and Services Association (FEMSA)

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Company NewsAugust 10, 2020

Responder MAX Introduces Shannon Gilliland as Vice President – Business Development

Gilliland will be responsible for planning and implementing new business initiatives across Responder MAX’s suite of technology, marketing solutions, and strategic services.

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Recruitment & RetentionAugust 1, 2020

'Ask the Recruiters' Video Podcast Series Launched: Pressing Topics, New Ideas for Volunteer Fire/EMS Recruitment & Retention

“Ask the Recruiters” is an open format online show that addresses volunteer recruitment, retention, sustainability and success in volunteer emergency services across the United States.

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Recruitment & RetentionApril 30, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 3 – Five MORE Ways to Remain Relevant in Recruiting During Disasters

The time is still now to: “Treat EVERY public interaction as a public service, public education, public relations AND a recruitment opportunity!” Adopt that attitude and we’ll get through this together, ensuring the survival and success of this volunteer service we love and cherish so much.

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Recruitment & RetentionApril 29, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 2 – Five Ways to Remain Relevant in Recruiting During Disasters

As a part of social distancing requirements brought on by the COVID-19 pandemic, many volunteer fire departments and emergency squads have been forced to roll up their welcome mats, roll down their bay doors and restrict access to their facilities.

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Recruitment & RetentionApril 9, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 1 – Keep Recruiting and Keep the Message Positive

Arguably there are more immediate issues to address, but in both the short and long term, I believe that volunteer recruitment and retention could be either our next national bubble, or bust, depending on how we address it now.

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B2B & MarketingMarch 10, 2020

GearGrid Establishes Brand Identity Through Video Content Produced by Responder MAX

GearGrid, a company specializing in the design and fabrication of durable storage solutions for markets that require leading-edge solutions, partnered with Responder MAX to create video content to promote GearGrid’s brand.

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Company NewsMarch 10, 2020

Responder MAX Launches New Animated Recruitment Video Series for Colmar VFC

New series, written and produced by Responder MAX’s Jonathan Weiss, features three volunteer firefighters who show viewers how they fit the volunteer service into their busy lives.

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