Built by public-safety people.SupportSystem StatusContact

Fire, EMS and law enforcement applicant tracking, all in one place.

Every applicant, message and interview in one secure place. Works from a phone at the firehouse, on the rescue squad or in the patrol car.

THE FULL CIRCLE

Attract. Capture. Interact.

Every part of the suite hands off to the next, and the Recruit Media library feeds all of it.

The media library feeds the whole circle.

Recruitment video, photography, social content and ad creative, organized by campaign and role, searchable, and always your department’s to reuse.

Explore Recruit Media

MAX APPLICANT TRACKING

Your whole recruiting pipeline, in one secure place.

Built mobile-first: run your pipeline from a phone at the station or in the car. No spreadsheets, no inbox archaeology.

  • A recruiting dashboard
    Applications by stage and over any time range.
  • A visual pipeline
    Drag applicants between stages on a Kanban board or list.
  • Your process, your stages
    Your stages and applicant types, with the status applicants see.
  • A complete applicant record
    Notes, tasks, interviews, emails and full stage history.
  • Interview scheduling
    Applicants self-book your availability, with no double-booking.
  • Every candidate in one system
    Add paper, walk-in and referral applicants by hand.

EVERYONE ON THE ROSTER

Built for the team, not just the recruiter.

  • Recruiter ownership

    Every job has a lead recruiter and every candidate an owner. New applicants are assigned automatically, and hand-offs take one click.

  • Prospect pipeline

    Most recruits start as “maybe.” Capture interest, keep talking, and invite them to apply when they’re ready. Their history comes with them.

  • Event capture

    Career fairs, community events and the conversations at a fire-prevention open house become tracked recruits: scan a QR code, sign up in seconds, see what each event produced.

  • Listings management

    Postings, required documents and interview locations.

  • HR handoff

    Export applicants any time, and send hired candidates to your HR system without retyping.

  • Your workspace, your way

    Turn any feature on or off, so your team sees only the tools you use.

MAX INBOX

Every conversation with a candidate, in one place.

Email a candidate from their record and their reply lands in the same thread, so the whole team sees the full history.

  • Automated email
    Fire, EMS and police templates with merge fields.
  • Stage-change messages
    Sent automatically or after your review.
  • From your department’s name
    Replies come straight to your own address.
  • The full story on the record
    Every email and stage change, kept on the applicant record.
  • Follow-through sequences
    Welcome emails, interview reminders and check-ins go out on their own, and stop the moment a candidate replies or moves forward.
  • SMS messaging
    Text applicants from the same record.

THE APPLICANT RECORD

One complete record per applicant.

Everything about a candidate in one place, on any screen, so nobody has to dig through inboxes or spreadsheets.

  • The whole story
    Notes, tasks, interviews, every email and the full stage history.
  • Checklist and timeline
    What is done, what is next, and who did what, with dates.
  • An owner and a next step
    Every candidate has a recruiter and a clear next action.

THE APPLICANT’S SIDE

Every applicant gets their own secure link, plus a code for new devices.

Applicants check status any time and book interviews from their own link, so they stop calling to ask where they stand.

  • Their own secure link
    Opens their status page on any phone or desktop; a one-time emailed code confirms each new device.
  • Real-time status
    They see where they stand without calling or emailing.
  • Book or reschedule interviews
    Self-serve, with the interview added to their calendar.

MAX Recruiter AI (coming soon)

An AI recruiter on your website, answering questions around the clock. It uses only your own pages and postings, hands off to a real recruiter when it should, and turns interested visitors into prospects.

Ask about early access

How we protect applicant data

  • Isolated per agency

    Row-level security separates each agency’s data at the database level.

  • Encrypted in transit and at rest

    Every connection uses HTTPS and all stored data is encrypted. Applicant personal details and messages are also encrypted field by field, with keys managed in AWS KMS.

  • No account needed for applicants

    Each applicant gets a private link, and a one-time code sent to their email confirms every new device or session. No passwords to create, forget or leak.

SECURITY & TRUST

How we protect your site, your applicants and your members.

Agency information, member data and applicant information are protected across our platforms. See the full Security & Trust statement.

Read Security & Trust →

SEE IT WORKING

See MAX Applicant Tracking in action

We will set up your stages and walk you through a candidate from first application to selection.

  • The pipeline on a phone and on a desktop
  • Email, interviews and follow-through on one record
  • How the team shares ownership of every candidate

See the MAX Recruitment Suite

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BEFORE YOU ASK…

Straight answers for busy recruiters.

What happens when a candidate replies to an automated email?

The reply lands in the same thread on the applicant’s record, the whole team sees it, and any follow-through sequence stops on its own.

Two of our officers are talking to the same recruit. Who owns them?

Every candidate has an owner, new applicants are assigned automatically, and handing one to a teammate takes a single click.

Can we add people who never applied online?

Yes. Add paper, walk-in and referral applicants by hand, and turn career-fair and event sign-ups into tracked recruits with a QR code.

Police hiring has a long checklist. Can the pipeline keep up?

Yes. Build your own stages, from written test to interview board to conditional offer, attach the required documents to each one, and let applicants watch their status from their own secure link, confirmed with a one-time code on any new device.

We run fire and EMS from one department. One pipeline or two?

Your choice. Separate stages per applicant type, or one pipeline with role-specific forms, and the dashboard shows both.

Can hired candidates move into our HR system?

Export applicants any time, and send hired candidates to your HR system without retyping a thing.

See the pipeline running on your process

We will set up your stages and walk you through a candidate from first application to selection.

Request a Demo

Start a Conversation / Request a Quote

Ready to grow your reach?

Let’s talk about how Responder MAX can help your organization recruit, engage, and succeed, with marketing, recruitment campaigns, websites, and video built for public safety.

  • Built by public-safety marketing experts
  • Recruitment, websites, video & more
  • One partner, start to finish
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No spam. We’ll only use your info to follow up. See our privacy policy.