PAYMENTS
Payments go to your own accounts.
Your department connects its own payment accounts for the store and for fundraising. Staff can also record cash, check and in-person payments.
AT A GLANCE
Your money, your accounts.
Each department connects its own payment providers.
Your own accounts
Each department connects its own merchant accounts.
Your choice of processor
The processor depends on your requirements and use case, typically Stripe, Authorize.net or PayPal.
Fundraising kept apart
Raffles, 50/50 and Queen of Hearts can use their own merchant account, separate from store payments.
Cash and check too
Staff record offline and in-person payments.
OWNERSHIP
Payments go to the department, not to us.
The connection is set up so your department stays in charge of its funds.
Department’s own accounts
Payments go to the department’s own payment accounts, not to Responder MAX.
No platform fee built in
The payment connection sets no platform fee or revenue share.
Card numbers go to the provider
Card numbers go from the buyer’s browser straight to the payment provider, and only a token reaches the platform.
Standalone Stripe account
Departments onboard their own Stripe account as a standalone account.
THE RIGHT ACCOUNT FOR EACH JOB
Store, fundraising and in-person, kept straight.
Store payments
Connect your own processor account for store payments, such as Stripe or PayPal.
Other processors
Processors such as Authorize.net can be used too, depending on your requirements.
Fundraising payments
Raffles, 50/50 and Queen of Hearts can use their own merchant account, kept apart from store payments.
Offline payments
Record cash, check and in-person payments against orders, bookings and gifts.
GET STARTED FAST. CONTACT US TO LEARN MORE.
See how this works for your department.
Tell us about your department and we will show you the new platform built from your own content.
- Walk through the features that matter to you
- Plan what moves over from your current site
- Agree a practical next step
Request a Website Readiness Review
FROM CHECKOUT TO RECORD
Orders stay up to date.
Confirmations from providers
Payment confirmations from your processor are received securely and update orders.
Test mode first
Try the store and fundraising connections in test mode before live payments are switched on.
One place for the record
Offline payments are recorded on each order, booking or gift, and online payments appear alongside them.
QUESTIONS
Common questions
Who holds the money?
Your department does. Payments go to the department’s own payment accounts, not to Responder MAX.
Do card numbers pass through the platform?
No. Card numbers go from the buyer’s browser straight to the payment provider, and only a token reaches the platform.
Can staff take cash or checks?
Yes. Staff record cash, check and in-person payments against orders, bookings and gifts.
See the whole platform.
Every feature on this page is part of the new Responder MAX CMS for public safety.
Explore the platform