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Recruitment & Retention

Finding, signing up and keeping volunteer and career members: recruiting strategy, applicant follow-up, onboarding and retention for fire, EMS and law enforcement.

Recruitment & RetentionJanuary 18, 2021

10 Tips to Drive Volunteer Firefighter & EMS Recruitment in 2021

Recruiting new volunteers isn't easy, but it's not impossible. There are two big challenges we've found most departments face with recruitment — marketing to find the best possible candidates and tracking them through the process.

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Recruitment & RetentionAugust 1, 2020

'Ask the Recruiters' Video Podcast Series Launched: Pressing Topics, New Ideas for Volunteer Fire/EMS Recruitment & Retention

“Ask the Recruiters” is an open format online show that addresses volunteer recruitment, retention, sustainability and success in volunteer emergency services across the United States.

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Recruitment & RetentionApril 30, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 3 – Five MORE Ways to Remain Relevant in Recruiting During Disasters

The time is still now to: “Treat EVERY public interaction as a public service, public education, public relations AND a recruitment opportunity!” Adopt that attitude and we’ll get through this together, ensuring the survival and success of this volunteer service we love and cherish so much.

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Recruitment & RetentionApril 29, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 2 – Five Ways to Remain Relevant in Recruiting During Disasters

As a part of social distancing requirements brought on by the COVID-19 pandemic, many volunteer fire departments and emergency squads have been forced to roll up their welcome mats, roll down their bay doors and restrict access to their facilities.

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Recruitment & RetentionApril 9, 2020

Volunteer Firefighter / EMS Recruitment During Times of Adversity Part 1 – Keep Recruiting and Keep the Message Positive

Arguably there are more immediate issues to address, but in both the short and long term, I believe that volunteer recruitment and retention could be either our next national bubble, or bust, depending on how we address it now.

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Recruitment & RetentionMarch 7, 2020

How Lateral Thinking Can Help You Hire Cops

If good officers are leaving your agency, find better ones from other departments

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