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Recruitment & Retention

Finding, signing up and keeping volunteer and career members: recruiting strategy, applicant follow-up, onboarding and retention for fire, EMS and law enforcement.

Recruitment & RetentionFebruary 17, 2023

You’re on the clock: It’s time for your volunteer fire and EMS agency to get SAFER!

Federal grants for volunteer recruitment and retention are a great way to secure funding support to maintain and grow your ranks in your volunteer and combination fire and EMS organization. The U.S. DHS/FEMA SAFER grant application period opened Monday, February 13 and closes Friday, March 17, 2023 at 5:00 p.m. Eastern time, so there’s plenty of time to get creative and formulate your recruitment marketing plan and grant application.

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Recruitment & RetentionJanuary 3, 2023

Fire and EMS Volunteer Retention Deserves Your Constant Attention

Fire and EMS departments must pay constant attention to connectedness and retention if they want to keep their volunteers. Otherwise, their volunteers will tune out and silently fade away

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Recruitment & RetentionDecember 1, 2022

Survey Says? Managing Recruitment & Retention Feedback in Volunteer Fire/EMS Departments

Conducting surveys and asking for member input in your fire/rescue/EMS organization is the sign of a healthy organization focused on volunteer recruitment and retention. However, mismanaging the process can irrevocably harm trust, loyalty and rapport in an organization that so heavily relies on teamwork to serve its community.

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Recruitment & RetentionNovember 8, 2022

6 Tips to Maximize Interviews in the Volunteer Fire & EMS Service

Remember, YOU and the panel represent your department, and remember your candidate is also interviewing you. When the interview is over, you want them to be motivated by the opportunities for growth and development and your department’s culture.

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Recruitment & RetentionSeptember 1, 2022

How to Create the Ideal Volunteer Advertisement

To create the ideal volunteer advertisement, you must know your audience. You should be aware of their needs, demographics, interests and concerns. It would help if you also had a good grasp on their goals. The more information you can gather about your ideal volunteer base, the better able you will be to tailor your advertisement accordingly.

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Recruitment & RetentionAugust 10, 2022

Chasing the Unicorn: Recruiting Today’s Fire and Emergency Services Volunteers

Fire & EMS is a volunteering opportunity like absolutely none other. We in Volunteer Fire & EMS get to do *stuff* that no other volunteering opportunity offers.

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Recruitment & RetentionJuly 8, 2022

Get Back to the Basics: 4 Good Volunteer Recruitment & Retention Ideas

As a recruiter, You must view every person who contacts you as a valuable asset who wants to join your team; when someone takes the time to fill out a form and show interest in something these days, they must be serious about it!

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Recruitment & RetentionJune 8, 2022

Top Gun Recruitment & Retention Tips for the Volunteer Fire/EMS Service

You can’t put a dollar amount on volunteer engagement in the fire and EMS service. Feeling relevant, needed, and understanding that the time given has meaning is the jet fuel of a volunteer’s service. Thanking your members for a job well-done too often gets placed on the back burner.

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Recruitment & RetentionMay 20, 2022

Four Essential PARTS to Recruiting a Farm-Team for Your Volunteer Fire/EMS Agency

Spring is in the air and so is the opportunity to get out of our COVID-confined cocoons and go recruiting. A recent email to my volunteer fire department’s recruitment team “accidentally” caused me to write this piece about recruiting in a high school career/college fair environment, an opportunity we welcomed with open arms.

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