ACCESSIBILITY
Built for every visitor, tested every night.
Public pages are designed to meet WCAG 2.2 AA. Every site is scanned automatically every night for keyboard behavior, color contrast, page structure and image descriptions. Automated tests support a human review; they don’t replace one. Accessibility is a shared responsibility: we build and test the platform, and your team keeps the content you add accessible.
AT A GLANCE
Accessibility checked by machines, every time.
Automated tests run whenever the design changes and again every night, so problems surface early.
Built to WCAG 2.2 AA
Public pages are built to target WCAG 2.2 AA, with automated checks on every change.
Tested every night
Every live site is scanned with axe every night, and every building block is re-tested at phone and desktop sizes.
Contrast checked
Every color pairing is checked, and agency brand colors are adjusted to meet contrast.
Keyboard checks
A working skip link, visible focus, and menus and calendars that work without a mouse.
SHARED RESPONSIBILITY
Accessibility is a shared responsibility.
Responder MAX builds and tests the platform. Your team keeps what it adds accessible.
What Responder MAX handles
Accessible page templates and building blocks, nightly automated scans, brand colors adjusted to meet contrast, and checks that flag problems when your team saves content.
What your team handles
Once your site is yours to edit, your team acts on the scanner’s recommendations where they apply, and makes sure your content meets the standards for your type of organization. That includes captions on videos, meaningful image descriptions and accessible PDFs.
Where we can help
If you would rather not do it yourself, we offer content and remediation services, including PDF remediation.
TESTED AUTOMATICALLY
Thousands of combinations, checked again and again.
Testing covers every building block and every live site automatically, so it never depends on someone remembering to check.
Every building block tested
Every building block is tested with axe against every header style and every footer style, in light and dark variants, at phone and desktop widths: 5,104 page scans a night.
Keyboard tests on live pages
Live pages are checked for a working skip-to-content link, visible focus along the main navigation, and a phone menu that traps focus and closes with Esc.
Nightly content scan
A daily check of each department’s published pages, posts, events and media opens, tracks and closes findings automatically.
Heading order checks
Skipped heading levels and more than one top heading are blocked when staff save content.
Exceptions need an owner and an end date
Any temporary exception has an owner, a written reason and an expiry date, so nothing is quietly ignored.
Contrast for every color pairing
Contrast is checked automatically for every color pairing in the design.
Brand colors adjusted to pass
Brand colors are darkened automatically where needed to meet contrast. A custom color that still can’t meet AA is refused, and the CMS explains why.
GET STARTED FAST. CONTACT US TO LEARN MORE.
See how this works for your department.
Tell us about your department and we will show you the new platform built from your own content.
- Walk through the features that matter to you
- Plan what moves over from your current site
- Agree a practical next step
Request a Website Readiness Review
FOR EVERY VISITOR
Defaults that work for more people.
Images, motion, documents and forms are handled the way assistive technology expects.
Image descriptions drafted on upload
AI drafts alt text for every image upload for your team to review. Empty or filler descriptions like “image” or “photo of” are blocked when staff save.
Decorative images
An editor can mark an image as decorative so screen readers skip it.
Motion you can stop
Background videos start muted, stay still for visitors who prefer reduced motion, and have an easy-to-tap pause button. Tickers and banners can be paused.
Skip links and keyboard support
A skip-to-content link, plus menus, image lightboxes and calendars that work from the keyboard.
Respects reduced motion
Your site follows each visitor’s own reduced-motion setting.
Clear form errors
Forms tie each error to its field and move focus to it, show an error summary on multi-step forms, and move focus to the confirmation message.
Accessibility statement for every agency
Each agency gets an accessibility statement template, a public page and a statement block.
QUESTIONS
Common questions
What does “built to WCAG 2.2 AA” mean?
Public pages are designed to meet the WCAG 2.2 AA standard and are checked automatically on every change and every night. See our Accessibility Statement for details and how to send feedback.
How is accessibility tested?
Every building block is tested with axe against every header and footer style, in light and dark variants, at phone and desktop sizes. Every live site is scanned every night, and a daily check reviews each department’s pages, posts, events and media.
Does using Responder MAX make our agency ADA compliant?
No software can promise that on its own. Responder MAX builds public pages to WCAG 2.2 AA and checks them automatically, and your team still owns what you add, such as documents and image choices.
Does the CMS check the content our staff add?
Yes. Skipped heading levels and filler image descriptions like “image” are blocked when staff save, and AI drafts alt text on image uploads for a person to review.
What happens if our brand colors fail contrast?
Brand colors are adjusted automatically to meet contrast. A custom color that cannot meet AA is refused, and the CMS explains why.
Do videos and tickers autoplay?
Background videos start muted and stay still for visitors who prefer reduced motion, with an easy-to-tap pause button. Tickers and banners have a pause button, and popups never rotate on their own and close with Esc.
Are forms accessible?
Yes. Forms tie each error to its field and move focus to it, show an error summary on multi-step forms, and move focus to the confirmation message.
Does each agency get an accessibility statement?
Yes. Each agency gets a statement template, a public accessibility page and a statement block.
Where do I read about privacy and security?
Privacy, consent, encryption and data protection are covered on our Security and Trust page and the Security and data protection feature page.
See the whole platform.
Every feature on this page is part of the new Responder MAX CMS for public safety.
Explore the platform