MAX Mail · Email at Your Own Domain
Business email for public safety
Path A · 501(c)(3) Nonprofits
Registered 501(c)(3)? Google and Microsoft both offer a free plan with email at your own domain.
Path B · Public Safety Departments & Organizations
Volunteer fire departments and districts, EMS agencies, rescue squads, police departments and public-safety associations often aren’t 501(c)(3)s. The Google and Microsoft grants typically don’t apply, and standard plans start around $7 per user / month. MAX Mail starts at $1 per user per month, billed annually.
Pricing
Available to Responder MAX clients and partners at this time. Prices shown per user per month. Extra storage available on request. Retention and eDiscovery help departments meet records-retention and public-records-request obligations. Every plan includes the features listed above; open View all features on a card for its full list.
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Free mailboxes bundled with web hosting work well for a personal blog or a low-risk project. A public safety agency’s email is a critical records system that needs independent stability, data integrity and strict access controls. MAX Mail is built on an established business email platform designed for reliability and security, for exactly that.
Many of our customers are registered 501(c)(3) organizations and qualify for free Google or Microsoft nonprofit email. If that’s you, take the grant (see Path A above); if not, MAX Mail is built for you.
Our team can run your email day to day: migration, setup, training and ongoing administration. Pricing is a one-time setup fee plus a charge per account, both shown in your quote.
Available through a custom plan, and we can handle migration, setup, training and administration for you:
Check your IRS determination letter, or look your organization up in the IRS Tax Exempt Organization Search on irs.gov. It lists your exemption type.
Yes, at their standard rates — plans start around $7 per user / month. Their free grants typically require 501(c)(3) status.
Not on the free grant. Microsoft’s free licenses cover paid staff and unpaid executives. Volunteers and members get discounted rates. Google’s grant is different: it covers your whole organization, volunteers included.
Yes. Our managed email and services option covers migration, setup and training. Contact us and we will include it in your quote.
Single sign-on is included on every plan. Sign-in for apps outside the platform is available for up to 3 apps per 10 users; ask us if you need more.
Get Started
Choose a plan, tell us how many users you need, and we’ll follow up to get your team set up.
WHICH EMAIL IS RIGHT FOR US?
Your legal status, budget and regulatory needs decide which class fits. Here is how the four compare on the points that matter to nonprofit, quasi-government and government organizations.
A per-user email hosting platform built for cost-conscious volunteer departments, quasi-government bodies and everyday nonprofit operations.
The standard business suites, billed per user, with the full productivity apps and cloud storage. We resell and set them up.
Discounted or fully subsidized enterprise suites, available only to organizations holding verified federal 501(c)(3) status.
Dedicated public-sector clouds for official government agencies that must meet federal compliance frameworks.
MAX Mail runs on standard commercial infrastructure. It does not support federal public-safety auditing or legal compliance frameworks such as CJIS, HIPAA or FedRAMP, we do not sign Business Associate Agreements for it, and it does not offer government-isolated data routing.
Each organization is responsible for deciding whether its data falls under state or federal regulatory requirements. If you handle sensitive law-enforcement data, protected health information or official dispatch records, choose the Google Workspace or Microsoft 365 enterprise or government options above. Choosing MAX Mail means accepting those platform boundaries: Responder MAX cannot take on responsibility for compliance findings, audit penalties or data-residency mismatches that follow from using standard commercial mail infrastructure.
Not sure which class you fall into? Tell us about your organization in the form above and we will point you to the right one.
