Case Studies & Projects

How we turn strategy, design, and technology into results for public safety and beyond.

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A smiling police officer in uniform stands beside a patrol car. The image features the Bowie Police Department badge, with text reading "Bowie Police Department Case Study" on a blue background.
Bowie Police Department Boosts Recruitment with Responder MAX
Bowie Police Department partnered with Responder MAX on a targeted recruitment campaign that generated 1,000+ leads and helped grow.
A firefighter in uniform touches a winding path labeled "Advance Your Journey!" against a mountain backdrop. Text reads: "Step Into Greatness. Case Study: Montana Fire Service. Join Montana Fire Service.
Montana’s Bold Campaign to Recruit 1,000 New Volunteer Firefighters
Developing a message that resonated with Montana residents paid off, with the campaign far exceeding its recruitment goals. Heading.
A group of firefighters in gear stand in front of a large fire. Text reads: “The results… far exceeded our expectations.” Case Study: Third District Volunteer Fire Company, PA. Be part of our family! Volunteer today!.
Strength in Service: Transforming Recruitment at Third District Volunteer Fire Company
By the end of 2024, the department generated 54 leads, tripling its annual goal of 18. Since the start.
A promotional graphic for the Bonneville County (ID) Sheriff's Office features a police car with flashing lights, a quote about teamwork, and text inviting viewers to join the sheriff's office and read a case study.
Sheriff’s Office Exceeds Recruitment Goal with First Arriving Strategic Plans
"First Arriving was the top to bottom of everything we were looking for. That is what they specialize in,.
A laptop and a smartphone display the French Village Fire Protection District website, featuring information about becoming a firefighter and volunteer benefits. The site has a red and yellow theme with the fire department emblem visible.
French Village (IL) Fire District Relies on First Arriving for Recruitment and Communication Improvements
The fire department struggled with communication internally and in its recruitment efforts with an antiquated website service..
A group of firefighters and volunteers pose in front of a yellow fire truck. Text below reads: "Make a Difference in Rittman! Learn more about our volunteer opportunities!" A City of Rittman Fire & Rescue emblem is shown.
First Arriving Recruitment Plan Brings Fire and EMS Volunteers to Rittman (OH) Fire & Rescue
Recruitment and retention strategy and social media campaign helped Rittman Fire & Rescue manage new applicants and members during.