BUSINESS PRE-PLANS
Pre-plans from local businesses, without their secrets.
A public form where a business tells responders what they need to know in advance. It refuses alarm codes, gate codes, PINs, passwords, Social Security numbers and birth dates, so nothing sensitive lands in your records.
AT A GLANCE
What responders need to know, collected safely.
A business fills in one form. Your prevention staff review it in one queue.
No secrets collected
The form refuses alarm codes, gate codes, PINs, passwords, Social Security numbers and birth dates.
Property and contacts
Property type and use, hours, stories, size, keyholders and Knox box details.
Plans and documents
Site plans, hazardous-material inventories and fire-protection diagrams attach to the submission.
A staff review queue
Filter by status and open a detail page for each submission.
THE PUBLIC FORM
A form that refuses what should never be written down.
Businesses give responders the facts that matter on a call, and the form turns away the facts that should stay private.
No-secrets protection
The form refuses alarm codes, gate codes, PINs and passwords, as well as Social Security numbers and birth dates.
Property type and use
The business describes what the property is and how it is used, including the number of stories and the size of the building.
Hours and after-hours occupancy
Responders see when the building is open and whether anyone is inside after hours.
Keyholders and Knox box details
Keyholder and alternate contacts, plus the details of the Knox box on the property.
Fire alarm and sprinkler coverage
The business records whether the building has a fire alarm and sprinklers, and how much of it they cover.
Shut-offs and hazards
Locations of shut-offs and any hazards a crew should know about before they go in.
An authorization statement
The submitter confirms they are authorized to provide the information.
PLANS AND REVIEW
Documents attached, submissions reviewed in one queue.
Supporting files travel with the answers, and your staff work from a single list.
Site plans
Businesses upload site plans so crews can see the layout before they arrive.
Hazardous-material inventories
Upload an inventory of what is stored on the property.
Fire-protection diagrams
Attach diagrams of fire-protection systems along with other supporting files.
A filterable review queue
Staff filter the queue by status, such as Incomplete, Submitted and Reviewed.
A detail page per submission
Each submission shows the answers given, the files uploaded and a record of events.
A record of events
See what happened on a submission over time.
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- Plan what moves over from your current site
- Agree a practical next step
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NOTICES
Notices that keep businesses and staff in the loop.
Four notifications go out automatically as submissions arrive and change.
Confirmation email to the business
The business receives an email when it submits its pre-plan.
Alert to staff for each new submission
Your staff are alerted whenever a new pre-plan arrives.
Status-change notices to the business
The business hears when the status of its submission changes.
Renewal reminders to the business
Businesses are reminded when it is time to renew their pre-plan.
QUESTIONS
Common questions
What is a business pre-plan?
A pre-plan is information a business gives responders in advance about its property, such as what the building is used for, who to call and where the shut-offs are. Responder MAX provides a public form to collect it and a queue for staff to review it.
Can a business enter its alarm code or gate code on the form?
No. The form refuses alarm codes, gate codes, PINs and passwords, so those never reach your records.
Does the form collect Social Security numbers or birth dates?
No. The form refuses Social Security numbers and birth dates.
What does a business tell us on the form?
Property type and use, hours and after-hours occupancy, stories, size, keyholder and alternate contacts, Knox box details, fire alarm and sprinkler coverage, shut-off locations and hazards.
Can businesses upload site plans and hazardous-material inventories?
Yes. Businesses can upload site plans, hazardous-material inventories, fire-protection diagrams and supporting files with their submission.
How does our fire prevention staff review submissions?
Staff work from a filterable queue with statuses such as Incomplete, Submitted and Reviewed. Each submission has a detail page with the answers, the files and a record of events.
Does the submitter have to confirm they can provide the information?
Yes. The form includes an authorization statement, and the submitter confirms they are authorized to provide the information.
Does the business get a confirmation email when it submits?
Yes. The business receives a confirmation email when it submits its pre-plan.
Are staff alerted when a new pre-plan is submitted?
Yes. Staff are alerted whenever a new pre-plan arrives, and new submissions also appear in the review queue.
Can we send renewal reminders or status updates to businesses?
Yes. Businesses get renewal reminders and notices when the status of their submission changes.
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